Discovery
Before we source a single candidate, we spend time understanding your firm. That means your workflows, your culture, the specific role you need filled, and the team dynamic that person needs to fit into.
This isn't a checkbox intake form. It's a real conversation — so we know precisely what success looks like before we start. The result: candidates who slot in from day one, not after a learning curve.
- ✓ Role scope and responsibilities defined
- ✓ Culture and communication style assessed
- ✓ Workflow and software requirements documented
- ✓ Timeline and success metrics established
Vetting
Our proprietary vetting process goes well beyond a résumé review. Every candidate completes a DISC-informed behavioral assessment so we understand how they work, communicate, and handle pressure — before you ever speak with them.
We also run C1+ English proficiency testing and role-specific skills validation. The 94% retention rate we carry isn't luck — it's the direct output of this step.
- ✓ DISC behavioral profile assessment
- ✓ C1+ English proficiency verified
- ✓ Role-specific skills and software testing
- ✓ Background and professional reference checks
Matching
You don't get a stack of CVs to wade through. You get a curated shortlist — typically two to four candidates — each one matched to your Discovery profile and cleared through our vetting process.
From there, you interview them directly. You make the final call. We're here to facilitate, not to decide for you. Cultural fit confirmation happens in this stage — if something feels off, we go back to the pool.
- ✓ Curated shortlist of 2–4 pre-vetted candidates
- ✓ Client-led interviews — your selection, always
- ✓ Cultural and workflow fit confirmed
- ✓ Replacement sourcing initiated if no match found
Onboarding
Once you've selected your hire, ISA handles everything on the employment side — payroll, benefits, HR documentation, workspace setup, and equipment. Your new team member is an ISA employee, not a freelancer or contractor.
This means zero employer liability on your end, no HR overhead, and no onboarding complexity. We aim to have your placement active within three weeks of engagement.
- ✓ Payroll, benefits, and HR fully managed by ISA
- ✓ Dedicated workspace and equipment provisioned
- ✓ Active placement within 3 weeks
- ✓ Zero employer liability on your firm's books
Ongoing Support
Placement isn't the finish line. ISA provides continuous performance management, regular check-ins with both you and your placed team member, and proactive issue resolution — so small friction doesn't become a retention problem.
If something isn't working, we address it directly. And if a replacement is ever needed, that's covered — no additional placement fees, no disruption to your operations.
- ✓ Regular performance check-ins with both parties
- ✓ Ongoing HR and payroll managed by ISA
- ✓ Replacement guarantee — covered, no extra fees
- ✓ 94% retention rate across all active placements
