About ISA | International Staff Augmentation

Warm overhead photograph of Latin American city street with colonial architecture and palm trees, soft morning light, teal and warm terracotta tones, editorial travel photography style

Our Mission

Two Outcomes. One Partnership.

Every placement ISA makes serves a dual purpose: it gives a skilled Latin American professional access to above-market compensation and real career growth — and it gives a US firm the dedicated, qualified talent they've been unable to find locally at a cost that finally makes sense.

That's not corporate messaging. It's the economic logic that underpins everything we do. When your firm wins, our talent wins. When our talent thrives, your firm retains them — 94% of the time.

The ISA Difference

Doing Right by Two Markets at Once

Most staffing models treat nearshore talent as a cost-reduction lever. We disagree. ISA pays above local market rates, provides benefits, and invests in career development — because professionals who feel valued perform better, stay longer, and represent your firm the way you'd want.

Retention Rate

Professionals who are fairly compensated and genuinely supported don't leave. Our 94% retention rate is proof that the model works — for them and for you.

Cost Reduction

US firms reduce total cost of employment by more than 50% — without compromising on professionalism, English fluency, or timezone alignment.

Average Time to Fill

From discovery call to placed professional in as little as three weeks. No months-long recruiting cycles. No agency markup on top of agency markup.

Leadership & Team

The People Behind Every Placement

Our recruiters, HR specialists, and account managers are based in our LatAm office — not distributed across a freelance network. Everyone on the ISA team is a dedicated employee.

ISA Leadership

Founder & Managing Director

ISA recruiter and talent specialist in professional setting

Talent Acquisition

Senior Recruiter & DISC Specialist

Client Success

Account Manager & Onboarding Lead

Part of the ISA team — dedicated professionals on payroll, not freelancers.

Office environment — our LatAm workspace showing the professional setting.

Real Office. Real Employees.

Not Remote Freelancers. Dedicated ISA Staff.

Our LatAm office is a fully staffed, professionally managed workspace. Every person placed with your firm is an ISA employee — on our payroll, covered by our HR infrastructure, and supported by our management team. You get the talent. We handle everything else.

✓ Full HR & benefits infrastructure
✓ ISA handles payroll, compliance, and performance management
✓ Dedicated workspace and equipment for every placed professional
✓ US-aligned timezones — your team works your hours

Proprietary Methodology

The ISA TRS Model©

The ISA TRS Model© is our proprietary talent placement and transition methodology — a structured, repeatable process built over years of placing professionals with US law firms, accounting practices, insurance agencies, and construction companies.

It's what separates a staffing engagement that lasts three months from one that builds a team your firm depends on for years.

See the Full Process

Book Assessment

We learn your firm, your workflow, and exactly what the right hire looks like for your team.

Build Candidate Profile

DISC-informed behavioral vetting + C1+ English assessment + role-specific skills validation. You see a curated shortlist, not a pile of resumes.

Your Team, Your Selection

You interview, you choose. ISA handles onboarding, payroll, HR setup, and ongoing support from day one.

Why Firms Choose ISA

Answers to the Questions That Actually Matter

94%

Will they really stay?

94% of ISA-placed professionals are still with their US firm after 12 months. That number is the result of rigorous behavioral vetting, cultural fit assessment, and HR support that continues long after placement day.

C1+

Is their English strong enough?

Every ISA candidate clears a C1+ English assessment before they reach your shortlist. That's advanced professional fluency — they can draft client communications, sit in depositions, and represent your firm externally without hesitation.

≈TZ

Can they work US business hours?

LatAm, not Asia-Pacific. ISA professionals work on US-aligned timezones — Eastern, Central, Mountain, Pacific. When you send a message at 9am, you get a reply before lunch. No overnight handoffs, no async-only workflows.

Are they employees or contractors?

Dedicated employees on ISA payroll — not freelancers, not marketplace gig workers. ISA manages payroll, benefits, compliance, performance reviews, and HR support. You get the output of a full-time staff member without the employment overhead.

M‑M

What if it doesn't work out?

Month-to-month contracts, no long-term lock-in, and a replacement guarantee. If a placement doesn't work, ISA finds a replacement. You're not signing a 12-month contract and hoping for the best — you're building a relationship with a partner who has skin in the game.

Client Results

What Firm Leaders Say

"The quality of the professionals ISA placed with our firm exceeded what we expected. They integrated into our team seamlessly — same hours, strong English, and genuinely committed to the work. Our retention has been exceptional."

Bruno M.

VP of Legal Operations, Kelley Kronenberg

"We were skeptical about nearshore staffing. ISA changed that completely. The process was structured, fast, and the hire has been with us ever since. We've since added two more positions through ISA."

Sue-anne S.

Bateman, Gordon & Sands, Inc.